Privacy Policy

Our collection of your information is solely based on your consent, and we only gather the minimum necessary amount of information required to operate our software and services. We never sell or share your information with any third party.

Respecting our clients' privacy and prioritizing its protection is of utmost importance at FilesCop. We ensure that any information collected through our services is solely used for the purpose of providing the service that our clients have engaged us for.

By using Google sign-in, we can verify your identity and get the minimum required personal information, such as your email address. Any information provided is held in strict confidence. This information is used for generating and sending invoice documents, payment receipts, and important product updates.

Our services use the Google OAuth 2.0 protocol for authentication without requiring the user to share their login credentials with us. OAuth also allows secure access to the user’s data.

On rare occasions, we may send you service-related email messages, such as notifications about maintenance periods, billing problems, or other items that could impact our service.

We automatically collect certain non-personal statistical information and store it in cookies and log files, including internet protocol (IP) addresses, browser version, operating system, date/time stamp, and other interactions with the application. We use this information to analyze trends and usage of our products, identify potential cases of abuse, and diagnose technical problems.

If your personal information changes, or if you no longer want to use our service, you may delete or deactivate it by contacting us. We will respond to your request within 5 business days.

We reserve the right to disclose your personal information as required by law, to comply with a judicial proceeding, court order, or legal process served on our website.

We use other third parties’ payment processor, such as PayPal and Stripe, to bill you for services. We neither store nor have access to your credit card details.

We may also use support tools to assist you if you have questions while using our service or regarding your order.

When we send emails, we may track behavior such as who opened the emails and who clicked the links. To do this, we use third parties’ services such as SendGrid an AWS SES.

We make every effort to safeguard User Personal Information from unauthorized access, alteration, or destruction, and to maintain data accuracy, and ensure the appropriate use of User Personal Information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and upon receipt. However, it's important to note that no method of transmission or electronic storage can be guaranteed 100% secure, so we cannot guarantee absolute security.

We provide the services on an “as is” basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

In no event shall FilesCop be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our software and services.

In order to keep up with changes in our information practices, we may update our privacy policy from time to time. If we make any important changes , we will inform you by email (sent to the email address you provided in your account) or by posting a notice on our website before the changes take effect. We recommend that you check this page regularly to stay informed about our latest privacy practices.

Google Drive is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Limited Use Disclosure

Check how FilesCop adhere to the Google API Services User Data Policy in our Limited Use Disclosure